Shipment
All orders are shipped insured with DHL from Germany.
Shipping costs vary depending on which country we deliver to.
You can find a list of our delivery areas and shipping costs in the following table or before your final order in check-out.
Germany
| Shipping method | Shipping costs | Delivery time |
|
Standard |
|
2 to 4 business days |
EU
(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy , Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Monaco, United Kingdom, Andorra, San Marino, Vatican City )
| Shipping method | Shipping costs | Delivery time |
|
Premium DHL - Parcel Insured |
9.90 € Free from an order value of 100.00 € |
3 to 6 business days |
Switzerland, Liechtenstein
| Shipping method | Shipping costs | Delivery time |
|
Premium |
|
3 to 6 business days |
USA
| Shipping method | Shipping costs | Delivery time |
|
Premium |
|
7 to 8 business days |
Australia, New Zealand
| Shipping method | Shipping costs | Delivery time |
|
Premium |
|
7 to 9 business days |
Canada
| Shipping method | Shipping costs | Delivery time |
|
Premium |
|
2 to 3 weeks |
Norway
| Shipping method | Shipping costs | Delivery time |
|
Premium |
|
7 to 8 business days |
Please note that we cannot accept any responsibility for unexpected delays or delivery problems on the part of the deliverer.
Orders generally cannot be canceled once they have been confirmed via our website. If a package cannot be delivered, the customer must pay for the proper return and the original shipping costs. Please note that we accept no responsibility for orders that are deemed delivered or for which delivery attempts have been made in vain. Unfortunately, delivery to a packing station or parcel shop is currently not possible.
Once your order has been shipped, you will receive an automatic shipping confirmation email, which also includes your tracking number. With this you can trace your Ocean & Sand package at any time. If you have any further questions about your order, please contact our customer service.